How to order your Repeat Prescription
There are several ways to request your repeat prescription-:
Ø Online via 'Patient Access'
You can register for an online account here: https://patient.emisaccess.co.uk. or you can download and fill in the Patient Access Online Registration form below and hand it to the reception.
Patient Online Access Form
Ø Email – email your request to firstname.lastname@example.org
Ø Right hand repeat prescription slip - Tick the boxes on the repeat prescription request slip then sign and date it. You can post it or drop it at the surgery.
(Patients can ask for a copy of the right hand portion from their pharmacy or at the GP surgery)
Ø Housebound Patients Only - can request by telephone. The line is open between 11am – 12.30pm.
PLEASE ONLY ORDER THE ITEMS THAT YOU NEED.
Please allow Two Working Days to process your request.
If you need more information, pick up a leaflet from the surgery reception.
In line with the NHS Prescribing Wisely Initiative, from December 2017 the surgery will no longer be able to accept prescription requests from pharmacies. This will help reduce waste associated with repeat prescribing and helps the NHS finances. As the patient, only you know best when you need medications.
We are unable to take orders or issue repeat prescriptions out of normal surgery hours. Where possible give exact drug names when ordering.
Important Information about your repeat prescription
In line with best clinical practice and local guidelines we regularly review the medicines we prescribe to check that we are using the most cost effective medicines. Your doctors are reviewing current treatments and may make some changes to your prescription.
Whilst the name of the product is different, the active ingredients are the same so this change will have no effect on you treatment and is considered a more cost-effective treatment by the NHS.
Please continue to take an old medications you have at home before starting to take your new supply.
Should you have any queries about this medication change, please speak to your GP or Pharmacist.
Electronic Prescription Service (EPS)
EPS enables prescribers - such as GPs and practice nurses - to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient's choice. This makes the prescribing and dispensing process more efficient and convenient for patients and staff. You can find more information below or on the EPS website http://systems.hscic.gov.uk/eps/patients
A new way to get your medicines and appliances
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Is this service right for you?
Yes, if you have a stable condition and you:
- don’t want to go to your GP practice every time to collect your repeat prescription.
- collect your medicines from the same place most of the time or use a prescription collection service now.
It may not be if you:
- don’t get prescriptions very often.
- pick up your medicines from different places.
How can you use EPS?
You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:
- a pharmacy.
- a dispensing appliance contractor (if you use one).
- your dispensing GP practice (if you are eligible).
Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.
Can I change my nomination or cancel it and get a paper prescription?
Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
Is EPS reliable, secure and confidential?
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
If you are interested in getting your prescriptions via EPS, then complete the EPS Nomination form.
EPS Nomination form
The EPS nomination form is also available from our reception, with our doctor's, or at any pharmacy or dispensing appliance contractor that offers EPS.